We are reminding customers with Concept systems that our stock of parts is rapidly depleting with some items now down to single figures.
We first announced our Concept system was nearing End of Life in November 2018 and many of our customers have migrated easily to our Integriti product – at only a fraction of the cost of an entire system replacement.
Replacement stock near exhaustion
But we’re increasingly concerned some customers have not yet migrated and may find themselves in a difficult situation when replacements are required if parts have become obsolete.
Our general manager, Tim Northwood, said: “We want to support our customers as much as we possibly can. But the reality is that very soon we won’t have replacement parts available. For some items, we’re already close to stock exhaustion.
“Our technical support will continue to try to assist customers. But there’s a risk we might not be able to supply service replacements in the near future. Ultimately, that could put people and places at risk if their security system isn’t functioning properly.
“We are now urging any remaining Concept customers to migrate to Integriti, which is easy, efficient and extremely cost-effective, and will secure their system for the long term.”
Benefits of Integriti
Our award-winning Integriti system is compatible with 95% of Concept hardware so migrating is very straight forward and cost effective.
Integriti is ideal for managing and controlling single and multiple sites at local, national and global levels. Benefits for Concept users migrating to Integriti include more integrations with current manufacturers for security, building automation, people and business continuity processes, superb graphics, enhanced reporting, more flexibility around global programming and permissions as well as being compatible with current and future IT platforms, such as Windows and Vista.
Concept’s journey
Concept 2000 was Inner Range’s flagship product, first launched in 1989. It was designed by three of the four founders of Inner Range: Doug Frazer, David Baughan, and Alan Winch. The system was updated to the Concept 3000 and later the Concept 4000, which have been installed around the globe. However, the system’s underlying technology is no longer economical to maintain in comparison with modern platforms like Integriti.
Concept systems use Insight software. Insight follows the same End of Life timeline as Concept.
World-leading security solution design
Inner Range has been a world leader in the design and manufacture of intelligent security solutions since it was established in 1988. More than 150,000 Inner Range systems have been installed in over 30 countries. Customers include hospitals and high-security units, colleges, distribution centres and pharmaceutical companies. government and critical national infrastructure.
To migrate your system, please contact us on 0845 470 5000 or ireurope@innerrange.co.uk
